Need Help?
Where is my order?
You can check order status online by signing into your account.
Can I get a refund, return or exhange?
Please visit the Returns page for our Return and Refund Policy. RETURN POLICY
Can I cancel my order?
We cannot cancel an order once it has been submitted. To ensure that you get your items quickly, we process orders immediately. You can read more about our Return Policy HERE
How do I redeem my CoziCoins?
Click on the Rewards button at the lower right-hand corner of your screen to enter the Pirates Club rewards program to redeem CoziCoins you've earned. Redeem your CoziCoins for a code. Enter your code in the Coupon Code field at checkout.
